[August 2015] The lifetime revenue stream from a loyal truck owner can be upwards of $1 million dollars. In this transparent digital age, it’s more imperative than ever to provide superb customer service to retain existing customers, which ultimately affects profits.
Truck dealers and manufacturers now have the ability to streamline processes, integrate systems, communicate across the entire network in real-time, utilize cloud-based service portals, share more accurate information in a timelier manner, and much more to improve and amplify overall customer service – and their bottom lines – with CuroGens’ mv360 solution.
Key to Success
Mv360 is an affordable and easy-to-use solution that enables improved communication by integrating a manufacturer’s ERP system with Microsoft Cloud solutions including Microsoft Dynamics CRM and Windows Azure. This integration allows for real-time sharing of truck sales, ordering and service data, which in turn, facilitates increased overall communication between the dealer and manufacturer. The end result? Better customer service and satisfaction for the end user.
Happy Trucking
Can you afford not to retain the loyalty of your most important customers? With so much on the line, it’s a no-brainer to employ a proven customer service approach that makes it easy for both the manufacturer and dealer staff to do the job right.
To learn more about how mv360 can help keep your customers devoted to your brand, download the mv360 Product Sheet, view CuroGens’ mv360 videos, or contact learnmore@curogens.com to schedule a free solution demo.