[February 2016] When it comes to motor vehicle manufacturing or dealership sales and service, it’s essential to create as many process efficiencies as possible. After all, the better you handle routine business tasks, the more opportunities there are to increase revenue and satisfy both employees and customers.
The purpose behind creating CuroGens mv360 for motor vehicles was to create a better, faster, easier-to-use solution for manufacturers and their dealer networks to share information about sales, ordering, warranty claims and service data all in real time. Here’s how mv360 helps to create efficiencies for both manufacturers and dealers:
For the Manufacturer
With CuroGens mv360, the manufacturer has insight to inventory business intelligence like never before. Accessible in one location and in real time, leadership, sales and service staff are able to see quick snapshots of unit inventory and service issues. Having all of this information readily available allows manufacturing staff to stay current on any issues as they happen—and before the customer is affected—avoiding potential slowdowns or other roadblocks.
Manufacturing employees can also expect to experience a faster and smoother pre-authorization process. They’ll find the approval of warranty claims easier as well, freeing up more time to concentrate on other revenue-generating activities.
For the Dealer
CuroGens mv360 offers real-time access to unit inventory by VIN, warranty claims and service advisories, which reduces errors, saves time and creates better service for each customer.
The dealer’s staff can use just one login and password to access a highly customized portal for every sales or service activity they handle. Manufacturer resources are available within the same portal for quick and easy information right at their fingertips.
The end result for both the vehicle manufacturer and dealer is a faster, efficient and intelligent system that increases the ability to be productive, increase revenue and offer exceptional customer service.
To learn how CuroGens mv360 can help your organization, download the mv360 product sheet and solution brief. Contact us at any time to arrange a free demo at learnmore@curogens.com.